About this item

• 5 in 1 Connectivity: The USB C Multiport Adapter is equipped with a 4K HDMI port, a 100W USB C PD port, a 5 Gbps USB A data port, and two 480 Mbps USB A ports
• 100W Charging: Support up to 95W USB C pass-through charging via Type-C port to keep your laptop powered. 5W is reserved for other interface operations. When demonstrating screencasting or transferring files, please do not plug or unplug the PD charger to avoid loss of images or data.
• 4K Stunning Display: The HDMI port supports media display at resolutions up to 4K 30Hz, keeping every incredible moment detailed and ultra vivid. Please note that the C port of the Host device needs to support video output
• Transfer Files in Seconds: Transfer files and from your laptop at speeds up to 5 Gbps with USB A 3.0 port. Extra 2 USB A 2.0 ports are perfectly for your keyboards and mouse. Compatible with flash/hard/external drive. The USB 3.0/2.0 port is mainly used for data transmission. Charging is not recommended.
• Broad Compatibility: Plug and play for multiple operating systems,including Windows, MacOS, Linux.The USB C Dongle is compatible with almost USB-C devices such as MacBook Pro, MacBook Air, MacBook M1, M2,M3, iMac, iPad Pro, Chromebook, Surface, XPS, ThinkPad, iPhone 15 Galaxy S23, etc

What happens when there is no HDMI image output after the product is connected?

1) Please make sure that the USB-C interface of the laptop supports the video function;

2) Please confirm whether the length and specifications of the connected cable meet the requirements, and whether the interface is firmly plugged;

3) Please adjust the resolution setting of the laptop, the resolution supported by your monitor may be lower than the highest supported resolution of the product;

4) Please select the correct input signal source (some monitors need to manually select the signal source);

5) You can try to restart the laptop, or re-plug the upstream end；

6) If possible, try a different monitor and laptop.